Patient, Kind Tech Support Right to Your Door

Just book a free chat and we’ll talk through what you need.
No pressure - it’s simply a chance to see if I can help and what the best next step is.

A bit of everything, really 🙂

Wi-Fi issues, slow laptops, phones and tablets, printers, smart home devices, accessibility settings… anything that’s not working the way it should.

If it’s tech-related and frustrating you, I’ll do my best to get it sorted.

Sessions are £35, and I offer a £30 community rate for seniors and care settings.

You can start with a free chat first, so we can talk things through before you book anything.

There’s no call-out fee within the core Reading area.

For nearby areas like Wokingham, Bracknell, Newbury, Maidenhead, Windsor and Slough, there may be a small £5 travel fee.

I’ll always confirm this with you beforehand - no surprises 💛

Yes 🙂

I can come to your home, meet at a coffee shop or we can do things remotely - whatever feels easiest for you.

Most sessions are around an hour, but it really depends on what you need.

There’s no rushing - we go at your pace and focus on getting things working properly.

Completely okay - that’s exactly who I help.

Nothing is too basic, and I’ll always explain things clearly without jargon or making you feel rushed or uncomfortable.

Absolutely.

A lot of people book on behalf of parents or relatives, and I’m always happy to help make things easier for them.

Yes - this is something I spend a lot of time helping with.

I can set up things like larger text, better contrast, voice assistance and other adjustments to make devices easier and more comfortable to use.

Yes - I can help with things like recognising scams, improving privacy settings, and making sure your devices are set up securely.

I don’t carry out physical repairs like screen or battery replacements.

But I can diagnose the issue and recommend trusted local repair shops or authorised service centres, so you don’t waste money on unnecessary fixes.

Nothing complicated 🙂

Just have the device you’d like help with nearby and switched on.

If possible, have any passwords handy (Wi-Fi, email, Apple ID/Google account), but don’t worry if not - we’ll figure it out together.

Yes 🙂

After your first session, you’ll have access to the client portal where you can view session notes and book further support whenever you need it.

If something’s not right, just let me know.

I offer a satisfaction guarantee and will always do my best to make things right.