Phones & Tablets
Set up, troubleshoot, and master your smartphone or tablet. I'll help you stay connected with family and friends.
Patient Home Tech Support in Reading
Friendly, jargon-free technology support in Reading and nearby areas. Lady Techy helps older adults, families and anyone feeling overwhelmed by technology with patient support at home or remotely.
Supporting Reading residents with compassionate, judgment-free tech help since day one.
Meet Justine, the founder of Lady Techy
Lady Techy was founded by Justine, an experienced technology support specialist based in Reading.
Originally from South Africa, Justine has worked in IT and technology support for over 15 years, helping individuals and small businesses with computers, phones, Wi-Fi, printers, websites, online systems and accessibility.
Before starting Lady Techy, she spent more than four years supporting visually impaired people across Berkshire with assistive technology, equipment, home visits and one-to-one guidance.
Today, she provides calm, patient and jargon-free support for older adults, people who feel overwhelmed by technology, and anyone who wants a little more confidence with their devices.
From confusion to confidence - one step at a time.
Tech Support for Everything You Use
From phones and laptops to Wi-Fi, printers and accessibility settings, Lady Techy provides practical technology support designed around your needs.
Laptops & Computers
Patient computer help with setup, software updates, slow performance, email, files and everyday computer confidence.
Printers & Peripherals
Printer setup, wireless connections, scanning help, and solving those frustrating paper jams.
Wi-Fi & Networks
Wi-Fi setup and troubleshooting to help your computers, phones, printers and smart devices stay connected.
Smart Home Devices
Smart speakers, thermostats, lighting, and security systems made simple and easy to control.
Accessibility Features
Make technology more comfortable with larger text, better contrast, voice controls and assistive technology.
Technology should work for you
Lady Techy takes an accessibility-first approach to technology support. Small changes to text size, contrast, sound, controls and privacy settings can make devices easier and more comfortable to use.
Accessible Setup
Adjust text, contrast, audio and controls for comfort and clarity.
Online Safety Coaching
Learn how to recognise scams, protect your accounts and feel more confident when something suspicious appears.
Support Built Around You
Every session is adapted to your pace, goals and preferred way of learning.
There are no silly questions at Lady Techy. I believe everyone deserves to feel confident with their technology, and I'm here to make that happen with patience and kindness every step of the way.
How Home Tech Support Works
Three simple steps from confusion to confidence.
1
Book a free chat
Tell Justine what is going wrong and what you would like to achieve.
15-minute call
2
Choose the right support
Arrange an in-home visit in Reading or a remote session if that is more convenient.
Reading & nearby
3
Feel confident again
Leave with practical know-how and a setup that works for you.
Follow-up available
Simple, Transparent Pricing
Start with a free chat so we can talk through what you need and find the easiest way to help.
Free 15-Minute Chat
£0
A friendly, no-pressure conversation to talk through your needs and see whether Lady Techy can help.
Book a free chatOne-to-One Support
£35
per hour
Patient, practical help with phones, laptops, Wi-Fi, printers, smart home devices, accessibility and online safety.
Great for Wi-Fi, phones, laptops, printers, smart home devices and accessibility support.
Community Rate
£30
per hour
Available for seniors, care homes and care settings that may benefit from additional support.
Calm, patient support at a reduced supportive rate.
No call-out fee in core Reading coverage area
Patient, plain-English explanations
Accessibility-first approach
100% satisfaction guarantee
Ongoing support packages are available through the client portal after your first session.
Book your free chatBook your free chat now and discover how easy tech can be.
What Our Customers Say
Kind, patient technology support has helped clients across Reading and nearby areas feel more confident with their devices.
Brilliant support and so patient. Everything was explained clearly.
My Wi-Fi and printer finally work properly. Highly recommend.
Kind, calm and professional. I feel much more confident now.
Home Tech Support Across Reading and Nearby Areas
Lady Techy provides local in-home tech support across Reading, Berkshire and nearby towns.
Reading
Primary coverage area for in-home support and follow-up visits.
Caversham
Home visits for device setup, Wi-Fi issues, and accessibility support.
Tilehurst
Patient tech help for phones, tablets, laptops, and smart home systems.
Earley
Friendly support sessions tailored to all ages and abilities.
Woodley
On-site troubleshooting and confidence-building tech guidance.
Wokingham
Practical in-home help for everyday technology challenges.
Bracknell
Support for connectivity, devices, and accessible tech configurations.
Newbury
Reliable local visits for setup, fixes, and ongoing support.
Maidenhead
Device setup, Wi-Fi, and home office tech support.
Slough
Fast troubleshooting and multi-device management.
Windsor
Smart home, security, and personal tech guidance.
Frequently Asked Questions
Everything you need to know about our tech support services in Reading, UK
Do you only support people in Reading?
I primarily support Reading and nearby towns. If you are nearby, please get in touch and I can confirm availability.
Can you help with smart TVs and tablets?
Yes. I can help with setup, app installs, login issues, email, storage, and troubleshooting across common devices.
Do you offer remote support?
Yes, remote sessions are available where suitable, though many clients prefer in-home support for confidence and ease.
What if I need help again later?
Follow-up visits are available any time. Many clients book occasional sessions as their technology needs change.
Do you work with older adults?
Absolutely. Lady Techy support is specifically designed to be patient, respectful, and suitable for all ages and abilities.
Do you provide computer help for seniors in Reading?
Yes. Lady Techy offers patient, one-to-one computer help for seniors in Reading and nearby areas, including support with laptops, email, Wi-Fi, printers, tablets and online safety.
Can a family member arrange support for an older parent or relative?
Yes. A family member can book a free chat on behalf of a parent, relative or someone they support.
Do you offer at-home tech support?
Yes. Home visits are available in Reading and nearby areas. Remote support is also available where suitable.
Can you help if I am not confident with technology?
Absolutely. You do not need to know the technical words or diagnose the problem before getting in touch. Just explain what is troubling you and Justine will help work out the next step.
Do you help with accessibility settings?
Yes. Lady Techy can help with larger text, contrast, audio, voice controls, assistive technology and other settings that make devices easier to use.
Ready to Feel Confident with Technology?
Book a free 15-minute chat with Justine. Explain what is troubling you, ask any questions and find out whether Lady Techy is the right support for you.
Book Your Free 15-Minute ChatNo obligation. No pressure. Just a friendly conversation about the next step.
